Terms of Service

These Terms of Service govern your access to and use of the RNC Technologies website at rnctec.com (the "Site") operated by RNC Group Ltd. ("RNC," "we," "us," or "our"). By accessing or using the Site you agree to be bound by these Terms. If you do not agree, please discontinue use of the Site immediately.

1. About RNC Group Ltd.

RNC Group Ltd. is a company incorporated under the laws of the State of Israel, with its registered office at 3 Habosem Street, Ashdod 7761003, Israel. We design and supply solid-state interface and sensing solutions, including piezoelectric switches, keypads, panels, integration components, sensor platforms, and related electronics and firmware, for original equipment manufacturers and industrial end-users worldwide.

2. Use of the Site

The Site is intended for informational and business inquiry purposes. You may use the Site to learn about our products and capabilities, submit product inquiries, request quotations, and contact us for technical or commercial information.

The Site does not support direct purchase transactions. All orders are processed through separate commercial agreements between RNC and the purchasing party.

You agree not to:

• Use the Site for any unlawful purpose or in violation of applicable laws or regulations;
• Attempt to gain unauthorised access to any part of the Site or its underlying systems;
• Transmit any harmful, offensive, or disruptive content through the Site;
• Reproduce, distribute, or create derivative works from Site content without our prior written consent.

3. Intellectual Property

All content on the Site, including text, graphics, product specifications, logos, photographs, and software, is the property of RNC Group Ltd. or its licensors and is protected by applicable intellectual property laws. Nothing in these Terms grants you any rights to use RNC trademarks, trade names, or logos without our express written permission.

4. Product Information and Accuracy

We make reasonable efforts to ensure that product descriptions, specifications, and technical data on the Site are accurate. However, such information is provided for general guidance only and may be subject to change without notice. For confirmed specifications applicable to your application, please request a formal quotation or technical datasheet from our team.

5. Third-Party Links

The Site may contain links to third-party websites for your convenience. RNC does not endorse or control such sites and accepts no responsibility for their content or practices. Your use of third-party sites is at your own risk and subject to their respective terms.

6. Disclaimer of Warranties

The Site is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, RNC disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

7. Limitation of Liability

To the fullest extent permitted by applicable law, RNC Group Ltd. and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Site, even if advised of the possibility of such damages. Our aggregate liability for any claim relating to the Site shall not exceed the amount, if any, paid by you to RNC in the twelve months preceding the claim.

8. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes take effect upon publication on the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

9. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Israel. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Be'er Sheva, Israel.

10. Contact

Privacy Policy

RNC Group Ltd. ("RNC," "we," "us," or "our") is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights in relation to it.

This policy applies to personal data processed through our website at rnctec.com and through direct communications with us. It covers visitors, prospective customers, existing customers, and other business contacts.

1. Who We Are

The data controller responsible for your personal data is:

Israel has been recognised by the European Commission as providing an adequate level of data protection (Commission Decision 2011/4/EU), which means your data can be transferred to us lawfully from the European Economic Area.

2. What Personal Data We Collect

We collect only the personal data necessary for legitimate business purposes. This includes:

• Inquiry and contact data: your name, job title, company name, email address, phone number, and the content of your message when you use our contact form or communicate with us directly;
• Communication records: emails and correspondence you send us;
• Analytics data: aggregated, anonymised data about how visitors use our website, collected via Google Analytics 4 (see our Cookie Policy for details);
• Technical data: IP address, browser type, and device information collected automatically by our hosting infrastructure for security and operational purposes.

We do not collect sensitive personal data (such as health information, biometric data, or financial account numbers) and do not operate consumer-facing e-commerce.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• Responding to inquiries: to process product or technical inquiries you submit and to provide you with quotations, technical information, or other requested materials;
• Business communications: to communicate with you about ongoing or potential commercial relationships;
• Improving the Site: to understand how our website is used and to improve its content and functionality;
• Legal compliance: to comply with applicable laws and regulations and to establish, exercise, or defend legal claims;
• Security: to detect and prevent fraud, abuse, or unauthorised access.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area or the United Kingdom, we process your personal data on the following legal bases under the General Data Protection Regulation (GDPR / UK GDPR):

• Legitimate interests (Article 6(1)(f)): responding to business inquiries and maintaining commercial relationships. We have assessed that our legitimate interests are not overridden by your interests or fundamental rights.
• Legal obligation (Article 6(1)(c)): where we are required to process data to comply with applicable law.
• Consent (Article 6(1)(a)): where you have explicitly opted in to receive marketing or other communications. You may withdraw consent at any time.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes set out in this policy or as required by law. Business inquiry records and related correspondence are typically retained for up to three years from the date of last contact, unless a commercial relationship or legal obligation requires longer retention.

6. International Transfers

RNC Group Ltd. is established in Israel. As noted above, the European Commission has determined that Israel provides an adequate level of protection for personal data transferred from the EEA, so no additional safeguards are required for such transfers under GDPR Article 45.

We may also use third-party service providers (including Google Analytics) that process data in the United States and other jurisdictions. Where such transfers occur, we ensure appropriate safeguards are in place, including Standard Contractual Clauses where required.

7. Your Rights

Depending on your location, you may have the following rights in relation to your personal data:

• Access: the right to request a copy of the personal data we hold about you;
• Rectification: the right to have inaccurate data corrected;
• Erasure: the right to request deletion of your data in certain circumstances;
• Restriction: the right to request that we limit our processing of your data;
• Portability: the right to receive your data in a structured, machine-readable format;
• Objection: the right to object to processing based on legitimate interests;
• Withdrawal of consent: where processing is based on consent, the right to withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at info@rnctec.com. We will respond within 30 days.

If you are in the EEA, you also have the right to lodge a complaint with your local data protection authority. If you are in Israel, you may contact the Privacy Protection Authority (PPA).

8. California Residents (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA): the right to know what personal information we collect, disclose, or sell; the right to request deletion of your personal information; and the right not to be discriminated against for exercising your rights. We do not sell personal information. To submit a request, contact us at info@rnctec.com.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. However, no method of transmission over the internet is completely secure. We encourage you to contact us if you have any concerns about the security of your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

Cookie Policy

This Cookie Policy explains how RNC Group Ltd. ("RNC," "we," "us," or "our") uses cookies and similar tracking technologies on our website at rnctec.com. By continuing to use the Site, you consent to our use of cookies as described below. You may withdraw or adjust your consent at any time.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They allow the website to recognise your device on subsequent visits and serve various functions, from keeping you signed in to helping us understand how the Site is used.

Similar technologies include local storage, session storage, and pixel tags. This policy covers all such technologies collectively referred to as "cookies."

2. Cookies We Use

We use a limited set of cookies on rnctec.com:

Strictly Necessary Cookies

These cookies are essential for the Site to function. They do not track you for advertising purposes and cannot be switched off.

• Session cookie: maintains your browsing session and remembers your page selections during a single visit. Expires when you close your browser.

Analytics Cookies (Google Analytics 4)

We use Google Analytics 4 to understand how visitors interact with the Site. This helps us improve our content and user experience. Google Analytics collects anonymised, aggregated information including pages visited, time on site, and general geographic region. We do not use this data to identify individual users.

• _ga: distinguishes unique users. Expires after 2 years.
• _ga_[ID]: maintains session state. Expires after 2 years.

Google Analytics data is processed by Google LLC in the United States under Standard Contractual Clauses. For more information, see Google's Privacy Policy.

We have configured Google Analytics with IP anonymisation enabled, so your full IP address is never stored.

3. Cookies We Do Not Use

We do not use advertising or targeting cookies, social media tracking pixels, or any third-party cookies beyond those described above. We do not use cookies for profiling or to serve personalised advertisements.

4. How to Control Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• View and delete cookies already stored on your device;
• Block third-party cookies;
• Block all cookies from specific websites;
• Block all cookies entirely (though this may affect Site functionality).

Instructions for managing cookies in common browsers:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions

You can also opt out of Google Analytics tracking specifically by installing the Google Analytics Opt-out Browser Add-on.

5. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. The updated date at the top of this page indicates when it was last revised.

6. Contact Us